This Cancellation, Rescheduling, and Course Completion Policy (“Policy”) governs all registrations for individual courses, classes, group trainings, and related services (“Services”) provided by the Company. By registering for or participating in any Service, the participant (“Participant”) acknowledges and agrees to be bound by the terms set forth herein.

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1. Individual Courses and Classes

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1.1 Cancellation Notice Requirement

Participant shall provide the Company with no less than twenty-four (24) hours’ advance written notice of any cancellation of an individual course or class.

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1.2 Late Cancellation and No-Show Fees

Any cancellation made less than twenty-four (24) hours prior to the scheduled start time, or any failure by Participant to attend the scheduled session (“No-Show”), shall result in the Participant being charged the full cost of the session, which shall be deemed earned by the Company.

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1.3 Rescheduling Within 24 Hours

If Participant requests to reschedule a session within twenty-four (24) hours of the scheduled start time, such rescheduling shall be permitted subject to availability and shall incur a non-refundable rescheduling fee of twenty-five dollars ($25.00).

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1.4 Payment Methods

The Company accepts payment by Discover, Visa, MasterCard, American Express, and debit cards. Payment must be rendered prior to the scheduling or confirmation of any Service.

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2. Group Courses and Classes

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2.1 Cancellation Requirement for Group Bookings

Group courses and classes must be canceled no less than fourteen (14) days prior to the scheduled date.

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2.2 Non-Refundability for Late Group Cancellations

Any cancellation submitted within fourteen (14) days of the scheduled group session shall be deemed non-refundable, and all fees paid shall be retained by the Company as liquidated damages for scheduling and preparation costs.

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3. Course Completion Policy

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3.1 Course Completion Deadline

All courses and classes for which the Participant has registered and paid must be completed within sixty (60) days of the original registration date (“Completion Period”).

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3.2 Expiration of Unused Sessions

Any portion of a course or class not completed within the Completion Period shall be deemed expired, shall have no cash value, and shall not be eligible for extension, credit, or refund.

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3.3 Non-Refundability After Expiration

Upon expiration of the Completion Period, all fees paid for the affected Service shall be deemed non-refundable, and the Participant shall be required to re-register and remit full payment to enroll in any future course or class.

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4. General Provisions

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4.1 Acceptance of Policy

By registering for, attending, or participating in any Service, the Participant expressly agrees to be bound by this Policy.

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4.2 Amendments

The Company reserves the right to amend, modify, or update this Policy at any time, and such changes shall become effective upon posting or written notice unless otherwise stated.

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4.3 Enforcement

The Company may enforce this Policy at its sole discretion. Failure by the Company to enforce any provision shall not constitute a waiver of its rights.